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The Cross Keys Hotel, New Galloway

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From78US$ /night
Check-in
27Nov2024Select date
Check-out
28Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

High Street, New Galloway, United Kingdom, DG7 3RN

The Cross Keys Hotel is a characterful, privately owned establishment located in the scenic village of New Galloway, Scotland. Positioned at the top of Loch Ken and on the edge of Galloway Forest Park, it offers access to outstanding natural beauty. The hotel focuses on traditional hospitality and provides a relaxed atmosphere with a dedicated staff ready to assist guests. Its strategic location allows for exploration of local cultural highlights and numerous outdoor activities.

Location

Situated in the heart of New Galloway, The Cross Keys Hotel is conveniently located a five-minute drive from the Galloway Activity Centre and is only eight minutes from Galloway Forest Park. Guests have access to local attractions such as Dumfries House and Kenmure Castle. The nearest airport, Glasgow Prestwick, is located 65 kilometers away, allowing for easy connectivity.

Rooms

The hotel features individually decorated rooms equipped with en-suite facilities. Accommodation options include twin, double, and triple rooms, each providing modern comforts such as free WiFi and TV/DVD facilities. Guests may enjoy tea and coffee making facilities, along with complimentary toiletries and bathrobes in certain rooms. Some rooms provide beautiful views of the surrounding area, enhancing the cozy atmosphere.

Eat & Drink

The on-site restaurant emphasizes local produce and showcases traditional Scottish cuisine. A varied menu ensures that guests can enjoy satisfying meals after a day of exploring. The hotel's bar offers a wide selection of malts and drinks, creating a warm setting to unwind. Complimentary cooked breakfast is served to kick start the morning.

Leisure & Business

Guests can indulge in leisure activities such as bird watching, cycling, and various water sports during the summer months. The hotel features secure storage for bicycles and easy access to nearby golf courses and outdoor adventures. Business services are available, including photocopying and printing, meeting the needs of event planners. A 24-hour front desk ensures that guest inquiries and requirements are promptly addressed.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
2 persons
13 m² 
Bed options:
1 Double bed
Shower
Heating
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Single Room
Max:
1 person
13 m² 
Bed options:
1 Single bed
Shower
Heating
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Twin Room
Max:
2 persons
144 m² 
Bed options:
2 Single beds
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
New Galloway100 m
Airports
Glasgow Prestwick (PIK) 64.7 km
Glasgow (GLA) 120.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Pets allowed
  • Adults only
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Wind surfing
  • Canoeing
  • Hiking
  • Horseback riding
  • Cycling
  • Golf course
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Housekeeping
  • Laundry
  • Welcome drink

Dining

  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games

Room features

  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

High Street, New Galloway, United Kingdom, DG7 3RN
Map view
High Street, New Galloway, United Kingdom, DG7 3RN
Nearby
New Galloway Golf Club
430 m
Restaurants
The Cross Keys Hotel
100 m
High Street Castle Douglas

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly service
Great location for walking
Cramped rooms
Dampness or water damage
7.2/10
Very good
Rooms
7.0
Location
7.8
Service
8.3
Dining
6.2
Guest reviews
7.2/10
based on 6 reviews
7.4
7.4/10based on 89 reviews
Sam
United Kingdom, February  2024
8.0/10

I had a very comfy stay at the hotel, with spotless rooms that were clean and very comfortable. However, the room's layout in the converted attic made it a bit cramped for two people due to the sloping roof. The location in a quiet village close to the banks of Loch Ken was perfect for exploring Galloway Forest.

Rooms
8.0
The rooms were spotless and had a very comfy stay in a converted attic, although not really suitable for two due to the sloping roof.
Service
9.0
The service was excellent, with attentive housekeeping and the option for laundry. A welcome drink and pet amenities were available, which was a nice touch.
Location
9.0
The hotel's location in a quiet village close to the banks of Loch Ken was very pleasant and ideal for a romantic holiday. However, there weren't many alternative accommodations within a 20-mile radius.
Dining
7.0
The dining experience was good, with well-cooked meals that were enough to keep you going through the day. However, the lack of fresh fruit and only orange juice was a bit disappointing.
Facilities
7.0
The facilities were adequate, although there were no jams or marmalade available with toast and butter.
Alison
United Kingdom, December  2023
7.4/10

The hotel is located in the quiet little town of New Galloway in beautiful Dumfries and Galloway, ideal for walking and with a lovely bar at the front. The rooms are comfortable and breakfast is nice, but the street noise can be disruptive at night. The welcome drink is a nice touch, but pet amenities are not readily available.

Rooms
8.0
The rooms are comfortable and the breakfast is nice.
Service
8.0
The staff is friendly and the welcome drink is a nice touch.
Location
9.0
The hotel is located in the quiet little town of New Galloway in beautiful Dumfries and Galloway, great for walking.
Dining
5.0
The dining experience was average with limited breakfast options.
Facilities
7.0
The bar is lovely at the front and it's good for a week stay, but pet amenities are lacking.
Roger
United Kingdom, November  2023
7.4/10

My stay at the Cross Keys Hotel in New Galloway was overall delightful. The rooms were spotless and provided a very comfy stay, although the lack of a bath was a slight downside. The location, nestled close to the banks of Loch Ken, was stunning and peaceful.

Rooms
8.0
I found my room to be very clean and comfortable, contributing to a pleasant stay.
Service
9.0
The service at the hotel was top-notch, with friendly staff always ready to assist.
Location
7.0
The quiet little town of New Galloway in beautiful Dumfries and Galloway where the hotel sits is truly charming, although some cluttered areas detracted from the property's period charm.
Dining
7.0
While the dining experience offered good freshly cooked meals, the limited breakfast options were a slight letdown.
Facilities
6.0
Although there weren't many facilities highlighted, the hotel provided a cozy atmosphere for a relaxing stay.
Douglas
United Kingdom, May  2023
7.2/10

I had a pleasant stay at the hotel, enjoying the comfort of the clean rooms and the friendly staff. The central location was perfect for exploring New Galloway, although some noise from the street could be heard. The breakfast was average, lacking variety, but the price of £116 per night seemed fair.

Rooms
8.0
The rooms were clean and very comfortable.
Service
9.0
The staff was friendly and welcoming.
Location
7.0
The hotel's location in the center of New Galloway was convenient for exploring the town and nearby natural attractions.
Dining
5.0
The breakfast lacked variety, with limited options available.
Facilities
7.0
The hotel had basic facilities that met my needs during the stay.
Eddie
United Kingdom, May  2023
6.6/10

The hotel is perfectly located in the center of New Galloway, ideal for walking and bird watching. The rooms are not really suitable for two due to sloping roofs, and there were issues with dampness or water damage. The dining options are good with a hearty cooked breakfast, but lacking in jams/marmalade. The hotel is cluttered with items that don't highlight its period charm, but it serves as a great base to explore the Galloway Forest Park area.

Rooms
5.0
The rooms were cramped with sloping roofs, making it uncomfortable for two. Issues with dampness or water damage were noticeable.
Service
8.0
The service was friendly and helpful, offering amenities like housekeeping and laundry.
Location
7.0
The location is fantastic for walking and bird watching, but the cluttered ambiance doesn't showcase the property's beauty.
Dining
8.0
The dining experience is good with a selection of cereals, toast, and a satisfying cooked breakfast. However, the absence of jams/marmalade is a small miss.
Facilities
6.0
The facilities were decent, but the cluttered decor was a downside. The hotel offers a comfortable stay but lacks some essential amenities.
Friendly service
Cramped rooms
Stephen
United Kingdom, May  2023
6.6/10

My stay at the hotel was a mix of positives and negatives. The room I stayed in was small, located up several flights of stairs in an attic, and only accessible by an external metal staircase. While it had a shower, the lack of a bath made me eagerly anticipate my next stop that offered one. However, the service provided, including housekeeping and pet amenities, was satisfactory. The location, in a quiet village near Loch Ken, offered a perfect base to explore the beautiful Galloway Forest. The dining experience was average, with a basic menu lacking juice or fruit, but the generous portions made up for it.

Rooms
6.0
The room was small and accessed by an external metal staircase, but had a shower.
Service
7.0
The service, including housekeeping and pet amenities, was satisfactory.
Location
8.0
The hotel's location in a quiet village near Loch Ken was perfect for exploring the Galloway Forest.
Dining
5.0
The dining experience was average, with a basic menu lacking variety, although the portions were generous.
Facilities
Facilities were basic but sufficient for my needs.
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Check-in
27Nov2024Select date
Check-out
28Nov2024Select date
Rooms and Guests2 Guests, 1 Room